Here you will find what you need to succeed with SG Connect
In the SG Connect support section you will find help to install the SG Connect system. The "SG Connect Quick Guides" is a series of videos demonstrating how the system works. "How to get started" reviews step by step how to set up a new connect system. Knowledge articles review more advanced topics in SG Connect setup.
Quick Guide
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Download our apps
The system also has two associated apps “SG Connect User” which is a pure user app and “SG Connect Commissioning” which is a programming app. The apps can be found for free on both Google and Apple.
How to get started — Basic setup
Plan a project
Define a new lighting project and plan the luminaire groups, in which the luminaires and wireless devices need to operate together.
Read more 02Create a group
The created groups can be used to connect lights. To assign lights to a group, they need to be grouped (or commissioned). Depending on the SG Connect fixture type, the lights can be commissioned using a list-based approach or using a torch light.
Read more 3AAdd luminaires - Flashlight
Lights with an integrated sensor can be added to a group by pointing to them with a torchlight.
Read more 3BAdd luminaires - Blinking
All SG Connect fixtures can be added to a group using a list overview.
Read more 3CZoning
A group of lights can be split into different zones which can be controlled by different switches or sensors.
Read more 04Add switches
The Connect switch can be added to a group or zone to provide simple and manual light control. The switch's functions depend on which version you choose to use (2-button or 4-button)
Read more 05Add sensors
To control a group or a zone with one sensor, external ZGP-sensors can be commissioned to a group or to a zone, consisting of lights with wireless drivers.
Read more 6AConfiguration - Groups
To customize light levels, light behavior, and hold times of all lights within a group.
Read more 6BConfiguration - Zone Level
To customize light levels, light behavior, and hold times of all lights within a zone.
Read more 6CConfiguration - Single Light
To customize light levels, light behavior, and hold times of a single device.
Read moreKnowledge articles — Advanced
List of configurable parameters
SG Connect devices can be configured using the SG Connect Commissioning app, and in this section you can read about configurable parameters
Installer test
To make a quick check that all luminaires in a group are well-commissioned and work as expected. A simple switch on/off or dimming command can be given to the group to verify that commissioning was done as desired.
Save a configuration profile
Profiles are used for saving a combination of configuration parameters (e.g., light levels, occupancy and daylight control and timers) for specific applications.
Daylight regulation
In the presence of daylight, the output from a luminaire is regulated to achieve a target light level on the working plane to save energy. The light output from the luminaire will still be bound by Eco-on level on the upper side and Back Ground level on the lower side
Occupancy modes
Occupancy mode can be configured to maximize lighting control behavior together with wireless switches. The mode options are auto-on/auto-off, manual-on/manual-off and manual-on/auto-off.
Generating QR Code
To provide lighting control access for end users via smartphone or tablet with SG Connect User app.
Project Backup and Access Sharing
The SG Connect Commissioning app offers the capability to store user created projects in the cloud. This capability allows users to access their projects (even when a phone is lost) and give project access to specific contributors.
Energy Reporting
The SG Commissioning app can be used to retrieve energy usage reports at group level. Each reading stores the time stamp along with the total energy (in kWh) used by all the light fixtures in the group.
Remove components from network – Standard method
Each Connect component is secured and cannot be used by another user which does not have access to the project. In case any adaptations are needed on an existing installation, the Connect components need to be removed from the app.
Remove components from network – Safe Mode
In some cases, for instance when a cell phone is lost, components cannot be removed via the standard method. In that situation, lights can be reset via the Safe Mode.
Account deletion
This section describes how you can delete an account form the SG Connect Commissioning App.
How to report a problem
In case you run into issues, you can use “Report a problem”-button to report and share relevant data with SG.